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Services

Insurance Prior Authorization Assistance

Waiting on an insurance OK should never delay your treatment. Our team works directly with your prescriber and health plan to secure fast approvals so you can start therapy without stress.

What Our Team Does for You

  • End to End Paperwork: We complete and fax prior authorization forms to your doctor and insurer.
  • Real Time Follow Up: Our staff tracks every request and calls the plan until a decision is made.
  • Status Updates: You receive clear phone or text alerts the moment approval is granted or more info is needed.
  • Cost Saving Options: If coverage is denied we help find covered alternatives or discount programs.

Local Experts on Your Side

Because we focus on Goldsboro area plans we know the quickest paths to yes and often cut turnaround time from days to hours.

Get Help Today

Have a new prescription that needs insurance approval? Call 919 734 0888 or stop by the pharmacy. We will handle the paperwork while you focus on feeling better.

Frequently Asked Questions

Your Questions, Answered

We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.

It is an extra approval your health plan sometimes requires before it will pay for certain medications. Marmac Pharmacy handles that approval process for you.

High-cost brand or specialty drugs, medicines that have lower-cost alternatives, and some controlled substances often need an insurer’s preapproval.

Most approvals come back within one to three business days. Our follow-up calls can shorten that window when prescribers and insurers respond quickly.

Bring your insurance card and any forms your prescriber gave you. We handle the rest and contact you if more details are required.
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Request A Callback

Have a question or need assistance? Request a callback and a friendly team member will reach out as soon as possible.

I just called. I haven't been inside in a while but when I called the lady who answered was super helpful and kind. They didn't sell the thing I needed but she offered to have something similar ordered for 1-2 day pickup. Loved the customer service!

TJ

The Jester

The staff there are really nice, sometimes they can get a little busy but be patient they still will take the time with you. Come bring your prescriptions there and I think they deliver too.

LM

Lisa Mcnair

I really enjoy the environment. The staff is very friendly and upbeat. There has not been a time I go in to drop off my scripts or pick them up and the staff didn't greet or try to help me. I have worked at CVS and Walgreens and somehow this location gets my scripts done way faster than a chain pharmacy. Plus they deliver.

MM

Mia Mimi

Jennifer Byrd is a very knowledgeable woman, friendly staff and attractive too! Very good people. Lost my wallet there with 800 bucks in it. Was returned with a smile. THANKS GALS!

NP

Norward Pittman

Testimonials

What our clients say

Real stories from neighbors who count on Marmac Pharmacy every day.